Privacy Policy

Overview
Koke Crafts respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

By using this website, you agree to the terms outlined below.

Information We Collect
When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you place an order or interact with our site, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information

  • Order details and personalization information

Payment information is processed securely through trusted third-party payment providers. Koke Crafts does not store full credit card details.

How We Use Your Information
We use your information to:

  • Process and fulfill orders

  • Communicate about your purchase

  • Provide customer support

  • Send shipping confirmations and tracking information

  • Screen orders for potential risk or fraud

  • Improve our website and services

If you choose to join our email list, we may send occasional updates regarding new products, pop-ups, or special releases. You may unsubscribe at any time.

Sharing of Information
We do not sell or trade your personal information.

Information may be shared with trusted third-party service providers only as necessary to:

  • Process payments

  • Ship orders

  • Operate our website through platforms such as Shopify

  • Comply with legal obligations

These providers are required to maintain the confidentiality of your information.

Cookies & Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support core site functionality.

You may disable cookies through your browser settings; however, certain features of the site may not function properly without them.

Data Retention
When you place an order through our site, we will maintain your order information for our records unless and until you request that it be deleted.

Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.

If you are a resident of certain jurisdictions, you may have additional rights regarding your personal data.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page.

Contact
For questions regarding this Privacy Policy or your personal information, please contact:
info@kokecrafts.com